USPS Priority Shipping live arrival guarantee only covers up to $50 total value of fish. UPS overnight shipping is preferred, especially between October and May when heatpacks are used. Email or message Prism Bettas on Facebook with your order number and fish you would like to add. Multiple shipping charges and the resulting shipping credits can be avoided by adding any additions to your current order. MULTI-ORDER SHIPPING-Due to non-refundable processing fees charged to Prism Bettas, any extra shipping charges due to multiple orders will be credited via a Prism Bettas e-gift card. Tetra foods in particular should be avoided. Please avoid feeding low quality foods with high filler. Prism Betta recommends Fluval Bug Bites betta formula. If pellets or flakes are preferred, please use a high quality brand. An adjustment period to flakes and pellets may be necessary before your fish recognizes them as food. The breeders feed a variety of foods including bloodworms, steamed egg, and daphnia. Prism Bettas recommends Fritz TurboStart refrigerated bacteria starter to quickly cycle or supplement the beneficial bacteria in your aquarium. Prism Betta feeds all frozen Hikari brand foods, primarily bloodworms. Please also be mindful of shocking your cycle when adding large numbers of fish such as bettas sororities to your setup andincreasewater changes as needed. Prism Bettas are selectively bred and can be more sensitive then box stores fish that have somehow survived neglect and mistreatment. Prism Bettas is not responsible for buyer's negligence. This includes flaring, body slapping, and fin nipping.īETTA CARE-It is the buyer's responsibility to research the proper care of bettas and provide a proper environment including heated and clean water. Females are still prone to aggression and bickering is expected in any new environment until boundaries between fish are developed. SORORITIES-Prism Bettas does not quarantine behaviors in sorority settings. It is also the buyer's responsibility to quarantine any fish, plants, or inverts from outside sources prior to adding them to your betta's aquarium. It is your responsibility to quarantine any fish from any source prior to adding them to your aquarium in the unlikely event the fish becomes ill in transit.
QUARANTINE-Prism Bettas only purchases from trustworthy breeders, but also treats all bettas for Hexamita, internal parasites, and bacterial infections for a short duration prior tolisting. If fin chewing occurs prior to shipping, the buyer will be contacted with an option to receive the fish or pick out a replacement.
Prism Bettas is not responsible for any damage to finsoccuring in transit. The fish will be sent as is if there is no response prior to shipping.įIN CHEWING-Longfinned variety of bettas may chew their fins during transit. However, Prism Bettas does attempt to contact you if the change is exceptionalthe day before shipping. Prism Bettas is not responsible for fish marbling after it has been photographed. Marble coloration is subject to change and can do so quickly. Marble, Koi, Blacklight, Butterfly, etc are all variations of the marble genes.
MARBLING-All bettas are assumed to have the marble genes. Failure to pick up will result in the fish being relisted and you receiving store credit less 30% restocking fee. Fish must be picked up within 1 week of ordering unless prior arrangements are made. Appointments are available most evenings and weekend.
LOCAL PICKUP-Please email to schedule a pickup. No order conformation likely means you will alsonot get tracking info. If you do not receive an order confirmation email, please contact Prism Bettas at immediately to troubleshoot. It is the buyer's responsibility to to check emails for updates including the spam/junk folder, Please avoid using corporate accounts as more often then not, spam filters catch these emails. Please only purchase if you are adequately prepared for the fish and will be available to receive them.ĮMAILS- All contact is done via email. PLEASE READ BEFORE PURCHASING-Īny refunds may be charged a 30% restocking fee to offset non-refundable service charges and prolonged care of bettas that might otherwise have been sold to someone else.
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